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Continuum Global Solutions
AddedFeb 15, 2024
UpdatedJun 18, 2026
Continuum Global Solutions

Continuum Global Solutions

Series D

Continuum Global Solutions: A global omni-channel contact center platform, serving with 15,000+ staff.

HQ
Dallas, TX, US
Founded
2018
Overview
Compare
Fundraising
Employees
Website

Continuum Global Solutions, founded with a mission to deliver superior customer care services, operates as a global omni-channel contact center platform. With over 15,000 employees across 15 countries, the company focuses on providing comprehensive customer support solutions. Their services span various industries including healthcare, media and telecom, and the public sector, aiming to enhance customer experiences through advanced technologies and dedicated service.

Notable affiliations include the recent acquisition of Faneuil, Inc., a business process outsourcing company, which expands their expertise in public utilities, government, and healthcare services. Additionally, their partnership with Sanas.AI underscores their commitment to leveraging AI for improved customer interactions. Continuum Global Solutions has significantly impacted the customer care industry by integrating innovative solutions and expanding its service portfolio, thereby strengthening its global presence and operational capabilities.

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Continuum Global Solutions - Quick Facts

Who are Continuum Global Solutions' competitors?

Companies similar to Continuum Global Solutions include Continuum Technology, Talkdesk, Cosmocom and Call Center Studio.

When was Continuum Global Solutions founded?

Continuum Global Solutions was founded in 2018.

Where is Continuum Global Solutions' headquarters located?

Continuum Global Solutions' headquarters is located in Dallas, TX, US.

When was Continuum Global Solutions' last funding round?

Continuum Global Solutions' most recent funding round was for $65M (USD) in April 2022.

How much has Continuum Global Solutions raised to-date?

As of Apr 28, 2022, Continuum Global Solutions has raised a total of $65M (USD).

How many employees does Continuum Global Solutions have?

Continuum Global Solutions has 10,000 employees as of Feb 4, 2024.

Continuum Global Solutions - Classification

Industry
  • Professional Service Companies
Technology
  • AI
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
Customer
  • Enterprise
  • Small Business
Main Product
  • Customer Support
Tags
  • SaaS
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7372Prepackaged Software