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Dialpad›
Products & Services›
AI Voice Agent
AI Voice Agent

Dialpad› offers AI Voice Agent

ProductOperating Status: Currently Offered

Autonomous voice and digital AI agents that resolve high-volume customer tickets end-to-end across voice, chat, SMS, and email.

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Overview

Dialpad AI Agent deploys autonomous voice and digital agents that understand customer goals, make decisions, and take action across voice and digital channels.

It features Skill Mining to identify high-volume issues, Agent Studio no-code builder, Proving Ground pre-production testing, and Guardian governance layer for compliance. The product uses conversation-based pricing where credits are consumed only when AI delivers value.

AI Voice Agent - Classification

Industry
  • Artificial Intelligence
Tags
  • Contact Center Software
  • Customer Service Automation

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AI Voice Agent - Direct Competitors

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  • Bland AI

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    Bland AI Voice Platform

    bland.ai

  • CloudTalk

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    CloudTalk AI Voice Agent

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  • CodeGPT

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  • ElevenLabs

    ElevenLabs logo

    ElevenAgents

    elevenlabs.io

  • Fin

    Fin logo

    Fin AI Agent

    fin.ai

  • Retell AI

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    Retell AI Platform

    retellai.com

  • Synthflow

    Synthflow logo

    Synthflow AI Voice Agents

    synthflow.ai

AttributeAI Voice AgentAIR Pro, AVABland AI Voice PlatformCloudTalk AI Voice AgentCodeGPT Voice AI AgentsElevenAgentsFin AI AgentRetell AI PlatformSynthflow AI Voice Agents
ProviderDialpaddialpad.com466M raised · Series FRingCentralringcentral.com453.7M raised · PublicBland AIbland.ai115.5M raised · Series CCloudTalkcloudtalk.ioCodeGPTcodegpt.co1.2M raised · Pre-SeedElevenLabselevenlabs.io783M raised · Series DFinfin.ai4.1B raisedRetell AIretellai.com500k raised · Pre-SeedSynthflowsynthflow.ai29.1M raised · Series A
Founded201119992023201620232022201120232023
Sells ToEnterpriseEnterprise, Small BusinessEnterprise, EnterprisesB2BEnterprise, Small BusinessB2B, B2C, EnterprisesSmall BusinessB2B—
Pricing ModelRecurring, Software, Usage-basedRecurring, SaaSRecurring, Recurring Usage-Based, SaaS, SoftwareSubscription, Usage-basedRecurring, Usage-basedB2B Subscription, Recurring, Usage-basedRecurring, SoftwareRecurring—
OwnershipEquity, Venture CapitalPublic—PrivateVenture CapitalPrivate, Venture CapitalAcquired SubsidiaryVenture Capital—
AI Voice Agent

Provider Dialpaddialpad.com466M raised · Series F

Founded 2011

Sells To Enterprise

Pricing Model Recurring, Software, Usage-based

Ownership Equity, Venture Capital

AIR Pro, AVA

Provider RingCentralringcentral.com453.7M raised · Public

Founded 1999

Sells To Enterprise, Small Business

Pricing Model Recurring, SaaS

Ownership Public

Bland AI Voice Platform

Provider Bland AIbland.ai115.5M raised · Series C

Founded 2023

Sells To Enterprise, Enterprises

Pricing Model Recurring, Recurring Usage-Based, SaaS, Software

Ownership —

CloudTalk AI Voice Agent

Provider CloudTalkcloudtalk.io

Founded 2016

Sells To B2B

Pricing Model Subscription, Usage-based

Ownership Private

CodeGPT Voice AI Agents

Provider CodeGPTcodegpt.co1.2M raised · Pre-Seed

Founded 2023

Sells To Enterprise, Small Business

Pricing Model Recurring, Usage-based

Ownership Venture Capital

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