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Dialpad
AddedFeb 13, 2024
UpdatedJun 18, 2026
Dialpad

Dialpad

Series D

Dialpad is an AI-native cloud communications platform unifying voice, video, messaging, contact center, and autonomous AI agents for 30,000+ enterprises.

HQ
San Francisco, CA, US
Founded
2011
Overview
Analysis
Compare
Fundraising
Employees
News
Website

Dialpad provides an AI-first communications and agentic platform integrating unified communications (UCaaS), contact center (CCaaS), sales engagement, and autonomous AI agents into one cloud-native solution. Founded in 2011 and headquartered in San Francisco, Dialpad serves over 30,000 customers including T-Mobile, Motorola Solutions, and Netflix.

The platform is powered by DialpadGPT, a proprietary large language model trained on more than 12 billion minutes of business conversations, enabling real-time transcription, sentiment analysis, live coaching, and AI agents that resolve up to 70% of customer requests on day one. Dialpad has been recognized as a Visionary in the 2025 Gartner Magic Quadrant for UCaaS and on the Forbes Cloud 100 (#38).

Dialpad - Products & Services

  • Unified Communications Platform logo

    Unified Communications Platform

    All-in-one business communications platform unifying voice, video, messaging, and SMS with AI note-taking.

    Competing Products

    Vonage logo
    Zoom logo
  • Sales Dialer logo

    Sales Dialer

    AI-driven outbound sales platform with real-time battle cards, automated playbooks, and live coaching.

    Competing Products

    Outreach logo
    SalesLoft logo
  • AI Voice Agent logo

    AI Voice Agent

    Autonomous voice and digital AI agents that resolve high-volume customer tickets end-to-end across voice, chat, SMS, and email.

    Competing Products

    RingCentral logo
    RingCentral logo
  • Contact Center Platform logo

    Contact Center Platform

    AI-powered contact center software with real-time coaching, sentiment analysis, and automated quality management.

Dialpad - Similar Companies

Vonage logo

Vonage

vonage.com

Zoom logo

Zoom

zoom.us

Outreach logo

Outreach

outreach.io

SalesLoft logo

SalesLoft

salesloft.com

RingCentral logo

RingCentral

ringcentral.com

Twilio logo

Twilio

twilio.com

Talkdesk logo

Talkdesk

talkdesk.com

Nooks logo

Nooks

nooks.ai

Bland AI logo

Bland AI

bland.ai

Gong logo

Gong

gong.io

VoiceOps logo

VoiceOps

voiceops.com

SignalWire logo

SignalWire

signalwire.com

Quo logo

Quo

quo.com

telnyx logo

telnyx

telnyx.com

CallRail logo

CallRail

callrail.com

Dialpad - Quick Facts

Who are Dialpad's competitors?

Companies similar to Dialpad include Vonage, Zoom, Outreach and SalesLoft.

When was Dialpad founded?

Dialpad was founded in 2011.

Where is Dialpad's headquarters located?

Dialpad's headquarters is located in San Francisco, CA, US.

When was Dialpad's last funding round?

Dialpad's most recent funding round was for $50M (USD) in December 2022.

How much has Dialpad raised to-date?

As of Dec 22, 2022, Dialpad has raised a total of $450M (USD).

How many employees does Dialpad have?

Dialpad has 1,272 employees as of Feb 4, 2024.

Dialpad - Classification

Industry
  • Information Technology
  • SaaS
  • Software
  • Telecommunications
Ownership
  • Equity
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • United States
Model
  • Platform
Revenue
  • Recurring
  • Software
  • Usage-based
Customer
  • Enterprise
Tags
  • Cloud
  • SaaS
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7371Computer Programming Services
Show 7 more industry codes
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7310Advertising
  • 7313Radio, Television, And Publishers' Advertising Representatives
  • 7372Prepackaged Software