Serve First Feedback Terminals are touchscreen kiosks for collecting and routing customer feedback at business locations.
Branded touchscreen kiosks are placed at customer locations to collect responses about a visit. Responses sync to the Serve First platform, including after offline capture; low scores can trigger alerts and tasks for managers.
Responses are scored and analysed alongside other customer experience signals, and corrective actions are routed to staff.
Press'nXPress
Feedback Terminal and Smiley Kiosk
pressnxpress.com
FeedbackNow
Smiley Feedback Buttons
feedbacknow.com
HappyOrNot
Smiley Terminal
happy-or-not.com
| Attribute | Feedback Terminals | Feedback Terminal and Smiley Kiosk | Smiley Feedback Buttons | Smiley Terminal | |
|---|---|---|---|---|---|
| Provider | | | | | |
| Founded | 2023 | — | — | — | |
| Ownership | Venture-backed | — | — | — |
Provider
Founded 2023
Ownership Venture-backed
Provider
Founded —
Ownership —
Provider
Founded —
Ownership —
Provider
Founded —
Ownership —
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Shift4 Touchscreen is a terminal hardware product providing point-of-sale devices with integrated payment processing for merchants.
Voice of Customer gathers survey feedback and analyzes sentiment, connecting what customers say to the sessions behind their answers.
Infotap's Guest Engagement Platform helps venues gather guest feedback through Wi-Fi, QR-code, and digital survey channels.
CustomerFirst is Performance Foodservice's online ordering platform for restaurants and other foodservice operators.
AI agent that scans customer reviews, chats, and calls to surface insights and sentiment trends.
AI-powered questionnaire automation that drafts most responses with high acceptance.
In-product survey and user-research platform that captures feedback inside web and mobile applications.
Listings accuracy and reputation management for financial brands across maps, apps, directories, and review platforms.