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aVenture is in Alpha: aVenture recently launched early public access to our research product. It's intended to illustrate capabilities and gather feedback from users. While in Alpha, you should expect the research data to be limited and may not yet meet our exacting standards. We've made the decision to temporarily present this information to showcase the product's potential, but you should not yet rely upon it for your investment decisions.
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208 employees
Boston-based software company offering AI coaching systems for contact centers.
HQ
Founded
2007
Cogito, founded in Boston, Massachusetts, is a software company dedicated to enhancing workforce performance through AI coaching systems specifically designed for contact centers. Its core mission is to improve customer experience (CX) and employee experience (EX) by providing real-time conversation intelligence and personalized coaching. Cogito's product suite includes Cogito Companion for real-time agent assistance, Cogito Teams for team leader dashboards, and Cogito Intelligence for rich insights and pattern detection.
Notable affiliated individuals include Joshua Feast, co-founder and CEO, who has been instrumental in driving the company's vision. Cogito has attracted significant investment from prominent venture capital firms such as OpenView and Romulus Capital. Key achievements include pioneering real-time AI-driven coaching solutions that have revolutionized quality assurance and compliance in contact centers. The company's impact is evident in its ability to enhance agent performance, leading to improved customer satisfaction and operational efficiency.
Operating Status
Active
Ownership Type(s)
Venture Capital
Main Product(s)
AI Coaching
Technology
AI, Machine Learning
Tags
SaaS, Ai Operations
Model Types
SaaS, Software
Revenue Type(s)
Recurring
Customer Type(s)
Enterprise
Geographic Exposure
Americas
When was Cogito founded?
Cogito was founded in 2007.
Where is Cogito's headquarters located?
Cogito's headquarters is located in Lagos, LA, NG.
How many employees does Cogito have?
Cogito has 208 employees as of Feb 4, 2024.
How much has Cogito raised to-date?
As of July 05, 2023, Cogito has raised a total of $155.7M (USD) since Oct 24, 2023.
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Total Raised to Date
$155.7M
USD
Last Update Oct 24, 2023
Current Employees
208
Last updated: Feb 4, 2024
No location information available for this company.
Locations
Source(s): This page includes data and analysis provided by the company, OpenAI, and our research analysts