Salesforce's native appointment scheduling add-on for booking customer meetings inside Service Cloud and other Salesforce clouds.
Salesforce Scheduler is Salesforce's native appointment scheduling product, licensed as an add-on and run inside a customer's Salesforce org. Service teams define appointment types, service resources, and shifts, then embed self-service booking into web experiences so customers reserve time with the right person at the right place, in person, by phone, or by video.
Administrators customize scheduling rules, manage shifts and approval processes, and distribute appointments across resources to balance workload. Every appointment lives as a Salesforce record with full CRM context, reporting, and automation. It competes with third-party Salesforce-native schedulers such as Booking Social for enterprises standardizing appointment booking on the Salesforce platform.
| Attribute | Salesforce Scheduler | Apollo Meetings | Appointment Scheduling Platform | Calendly Scheduling | |
|---|---|---|---|---|---|
| Provider | |  |  Booking Socialbookingsocial.com3M raised · Seed |  | |
| Founded | 1999 | 2015 | 2013 | 2013 | |
| Sells To | Enterprise, Small Business | Enterprises, SMB | — | Small Business | |
| Pricing Model | Recurring | Recurring, Software, Usage-based | Recurring, Transactional | Recurring, Software | |
| Ownership | Public | Private Equity, Venture Capital | Private, Venture Capital | Venture Capital |
Provider
Founded 1999
Sells To Enterprise, Small Business
Pricing Model Recurring
Ownership Public
Provider
Founded 2015
Sells To Enterprises, SMB
Pricing Model Recurring, Software, Usage-based
Ownership Private Equity, Venture Capital
Provider Booking Socialbookingsocial.com3M raised · Seed
Founded 2013
Sells To —
Pricing Model Recurring, Transactional
Ownership Private, Venture Capital
Provider
Founded 2013
Sells To Small Business
Pricing Model Recurring, Software
Ownership Venture Capital
GoMeddo Scheduling Platform
