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AddedApr 24, 2026
UpdatedJun 15, 2026
Salesforce Customer 360

Salesforce Customer 360

Service
Currently Offered

Salesforce Customer 360 is Salesforce’s CRM product suite.

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Overview

Salesforce Customer 360 is Salesforce's integrated CRM suite for managing sales, service, marketing, commerce, IT, data, automation, and AI-supported customer operations around shared customer profiles. It brings account, contact, engagement, and workflow data into connected applications for teams that work across the customer lifecycle.

The service is used to coordinate selling, support, personalization, commerce, analytics, and internal operations without treating each department as a separate system. Its core value is a common Salesforce operating layer that can combine CRM records, automation, data services, and application-specific tools.

Salesforce Customer 360 - Classification

Industry
  • CRM Software Companies
Technology
  • Enterprise Software
Revenue
  • Recurring
Customer
  • Enterprise
Tags
  • B2B SaaS
  • SaaS

Salesforce Customer 360 - Direct Competitors

  • Adobe

    Adobe logo

    Adobe Experience Cloud

    adobe.com

  • Microsoft

    Microsoft logo

    Dynamics 365

    microsoft.com

AttributeSalesforce Customer 360Adobe Experience CloudDynamics 365
ProviderSalesforcesalesforce.com$65.4M raised · PublicAdobeadobe.comPublicMicrosoftmicrosoft.com$1M raised · Public
Founded199919821975
Sells ToEnterprise, Small BusinessEnterpriseEnterprises, Small Business
Pricing ModelRecurring—SaaS, Transactional
OwnershipPublic—Public
Salesforce Customer 360

Provider Salesforcesalesforce.com$65.4M raised · Public

Founded 1999

Sells To Enterprise, Small Business

Pricing Model Recurring

Ownership Public

Adobe Experience Cloud

Provider Adobeadobe.comPublic

Founded 1982

Sells To Enterprise

Pricing Model —

Ownership —

Dynamics 365

Provider Microsoftmicrosoft.com$1M raised · Public

Founded 1975

Sells To Enterprises, Small Business

Pricing Model SaaS, Transactional

Ownership Public

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